Customer Service
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
All Orders are despatched with 2 working days. Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before midnight (BST). Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery Countries & Options
Shipping is available to many countries worldwide, please add your order to the basket and visit our checkout page to view shipping options and costs.
Please note all delivery time quotes below refer to the time taken to deliver your order following dispatch.
Returns and Replacements
You have the legal right to cancel your order within 14 working days of it being received, however this excludes any order that contains a personalised or custom printed items.
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unused or defective merchandise. Delivered fees and used merchandise cannot be returned/refunded unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Please note, returns for a refund will be subject to a £6 processing fee.